SMS Communications & Privacy Policy

Effective Date: June 1, 2026

At PLAN of PA, we respect your privacy and are committed to protecting your personal information. This SMS Communications & Privacy Policy explains how we collect, use, and protect information when you choose to receive text messages from us.

Information We Collect

When you opt in to receive SMS messages, we may collect the following information:

·     Your name

·     Mobile phone number

·     Email address (if provided)

·     Communication preferences

·     Information you provide through forms, surveys, or correspondence

·     Records of SMS communications and responses

How We Use Your Information

We use the information we collect to:

·     Send appointment reminders, service updates, and important notifications

·     Provide information about our programs, services, events, and resources

·     Respond to inquiries and customer service requests

·     Improve our communications and services

·     Maintain records related to your interactions with our organization

·     Comply with legal and regulatory requirements

Sharing of Personal Information

We may share personal information with trusted service providers (that you have authorized) that assist us in operating our programs, communication systems, or business operations. These providers are required to protect your information and use it only for authorized purposes.

We may also disclose information when required by law, court order, or government regulation.

SMS consent is not shared with third parties or affiliates for any purposes.

SMS Consent and Opt-Out

By providing your mobile phone number and opting in, you consent to receive SMS messages from PLAN of PA.

·     Message frequency may vary.

·     Message and data rates may apply.

·     You may opt out at any time by replying STOP to any text message.

*Mobile opt-in will not be shared for any purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Your Privacy Rights

You may contact us at any time to:

·     Request access to your personal information

·     Update or correct your information

·     Request deletion of your information where permitted by law

·     Ask questions about our privacy practices

Contact Us

If you have questions regarding this Privacy Policy or our SMS communications, please contact:

PLAN of PA
230 Sugartown Rd, STE 140, Wayne PA 19087
610 687 4036
mail@planofpa.org